Getting help

The floating ? button

On every screen there's a round ? button (drag it anywhere; it snaps to the edge). Tap it for three options:

• Documentation: these help articles.
• Send feedback: tell us how it's going.
• Support: chat with the TuneUp assistant.

Don't want the button? Hide it from Settings.

Support chat

The assistant knows how bands, sessions, practice, and bookings work, and answers right in the app. If it can't help, tap Talk to a human: your conversation is sent to us and we'll email you back.

Sending feedback

The feedback sheet starts with a 1-5 rating slider, then asks the right follow-up ("What do you love most?" / "What could be better?") with quick tags, a comment box, and an optional image: Upload a photo or take a Snapshot of your current screen (a snapshot also bundles technical context that helps us fix bugs faster). Sending your first feedback earns the "Helping hand" badge.

Other ways to reach us

• Email hello@tuneup.band (room owners: support@tuneup.band from the portal).
• The contact page.
• Service trouble? Check system status: it's monitored every minute, with 90 days of uptime history.